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Doctor PC
ROEN

Certified company

ISO certifications —verified standards, not promises.

The quality of our work, our environmental responsibility and the security of the data we touch are not statements of intent, but management systems certified and audited by an independent body.

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Certificare ISO 9001

ISO 9001

The same quality on every job

Quality management system

  • A documented process from enquiry to handover: diagnosis, estimate, approval, execution, verification
  • No work starts without a client-approved estimate, and any deviation is communicated beforehand
  • Nonconformities are handled by analysing the cause, not just fixing the symptom
  • Full traceability of interventions, fitted parts and committed deadlines

For you it means the second job runs as rigorously as the first, whoever carries it out — because the procedure decides how work is done, not one person's habits.

Certificare ISO 14001

ISO 14001

Electronic waste handled properly

Environmental management system

  • Collection and handover of waste electrical and electronic equipment to authorised operators
  • Take-back of spent cartridges and toner as part of supply contracts
  • Repair instead of replacement wherever feasible — the most effective environmental measure in this field
  • Low-consumption solutions: virtualisation, cloud migration, photovoltaic systems, efficient lighting

A repaired laptop is a laptop that does not reach landfill. The component-level repair we practise is itself an environmental policy, not merely a service.

Certificare ISO 27001

ISO 27001

The data on your equipment

Information security management system

  • Strict policies for data held on devices brought in for service and on the infrastructure we administer
  • Role-based, logged access control — nobody reaches what they do not need
  • Backup, continuity procedures and periodically tested restores
  • Continuous risk assessment and incident handling under a written procedure
  • Staff are contractually bound to confidentiality

This is the most relevant certification for what we do: an IT workshop sees data it has no right to touch. How we handle it is described in Data processing and storage and verified by audit.

Vendor certification

Certified TP-Link Omada partner

Omada is TP-Link's platform for centrally managed networks: routers, switches and access points configured and monitored from a single controller rather than device by device.

Why it matters for you:

  • Configured correctly the first time. Certification means training on the platform's architecture — VLAN segmentation, roaming between access points, isolated guest networks. Exactly the things a by-the-manual installation misses.
  • Remote administration. We see the state of the whole network without travelling. Most problems are solved in minutes rather than the next day.
  • Access to vendor support. When a firmware fault or an incompatibility appears, we go straight to TP-Link, not through the public form.
  • Better hardware pricing. Partner terms show up in the quote; they do not stay with us.

We use Omada where it fits — office networks, retail spaces, schools. It is not the only platform we work with, but for the typical size of our clients it offers the best balance of cost, control and reliability.

Strângere de mână după semnarea unui acord

What this concretely means for you

ISO certifications are granted following an audit by an accredited certification body and are maintained only through periodic surveillance audits. They confirm that our way of working meets international standards — verified, not declared.

01

Independent audit

Certificates are issued and supervised by an accredited certification body, not self-declared.

02

Procurement eligibility

ISO certifications are frequently a qualification requirement in public tenders. We meet them from the start.

03

Verified processes

From the first phone call to handing over the documentation, every stage follows a written procedure.

04

Continuous improvement

Management systems oblige us to review periodically and correct what does not work.

A partner whose standards can be verified.

Tell us what you need solved. Get a quote from a team audited on quality, environment and information security.

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